Shipping & Returns
Shipping Methods & Rates
Available shipping services and the final shipping charge are shown at checkout. Rates depend on the products in your order, the applicable shipping profile, package weight and dimensions, and your delivery address. Eligible orders totaling $250 CAD or more qualify for free standard shipping when the free standard option is available for the products and destination in your cart. The $250 CAD threshold is configured across our General, Card Accessories and Trading Cards shipping profiles for eligible Canada and United States shipments. Carrier-calculated services, some product combinations, destinations and upgraded services may not qualify; checkout confirms the final options and total.
For products in our General shipping profile, current Canada rates are Standard $3.99 CAD, Express $5.99 CAD, and Canada Post tracked shipping $15.99 CAD. Qualifying orders of $250 CAD or more may receive free Standard shipping under that profile.
For products in the General profile shipping to the United States, current rates include Standard International $4.99 CAD for packages up to 0.5 kg, Express International $7.99 CAD for packages from 0.5 kg up to 1.5 kg, and tracked Express International $19.99 CAD for packages up to 1.5 kg. Qualifying orders of $250 CAD or more may receive free Standard International shipping under that profile.
Some products use carrier-calculated shipping profiles instead of these fixed rates. Those orders may display live rates from Canada Post, Purolator, DHL or FedEx. Fixed rates and free-shipping eligibility are not guaranteed for every product or combination of products. The checkout total is authoritative.
Processing & Pickup
- In-stock, non-preorder orders are typically processed within 3 business days.
- Orders containing preorder items are held until the final preorder item in the order is released, then prepared for shipment.
- Local pickup, when offered at checkout, is generally ready within 2–4 business days. Wait for the ready-for-pickup notification and instructions before travelling.
Carrier transit time begins after dispatch and is separate from order processing. Delivery estimates are not guaranteed.
Tracking
Tracking details are sent when the selected service includes tracking and the carrier issues a tracking number. Some lower-cost services may not include tracking.
Returns & Order Issues
All sales are final. We do not accept returns or exchanges for buyer's remorse. If an order arrives damaged or incorrect, contact us promptly at harrisonlightman@gmail.com with your order number and clear photos so we can review the issue under our store policies and applicable law.
Please review your order and shipping address carefully before completing checkout. Contact us immediately if you notice an error; changes may not be possible after processing or dispatch.
For complete details, see our Shipping Policy and Refund Policy.