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Shipping Policy

Shipping Policy

Fast, secure shipping across Canada and worldwide. Your cards are carefully packaged to arrive in perfect condition.

Shipping Rates & Times

Canada

  • Standard Shipping: $5.99 flat rate
  • Delivery Time: 3-7 business days
  • Free Shipping: On orders $250+ (automatically applied at checkout)
  • Tracking: Included on all orders

Toronto Local Pickup

  • Cost: FREE
  • Availability: Select at checkout
  • Pickup Time: Ready within 24 hours (you'll receive email notification)
  • Location: Details provided in pickup confirmation email

United States

  • Standard Shipping: $12.99
  • Delivery Time: 7-14 business days
  • Tracking: Included
  • Customs: Buyer responsible for any duties/taxes

International (Worldwide)

  • Standard Shipping: $19.99
  • Delivery Time: 10-21 business days (varies by country)
  • Tracking: Included
  • Customs: Buyer responsible for all duties, taxes, and customs fees

Processing Time

  • Standard Orders: 1-2 business days
  • Large Orders (50+ cards): 2-3 business days
  • Pre-Orders: Ship on official release date

Orders placed before 2 PM EST Monday-Friday are typically processed same day. Weekend orders process on Monday.

Packaging Standards

We take card protection seriously:

Singles

  • Placed in penny sleeves
  • Secured in rigid toploaders
  • Wrapped in bubble wrap
  • Shipped in bubble mailers or cardboard boxes

High-Value Cards ($50+)

  • Double-sleeved in premium sleeves
  • Rigid toploader protection
  • Extra bubble wrap and cardboard reinforcement
  • Signature required delivery (Canada only)

Sealed Products

  • Bubble-wrapped individually
  • Shipped in appropriately sized boxes
  • Void fill to prevent movement

Graded/PSA Cards

  • Extra protective packaging
  • Cardboard sandwich method
  • Clearly marked "FRAGILE - DO NOT BEND"

Tracking & Insurance

  • All orders include tracking numbers (emailed when shipped)
  • Orders $100+ include additional insurance
  • Track your package through Canada Post or your local carrier

Shipping Restrictions

We currently ship to most countries worldwide. Some remote locations may have extended delivery times or additional fees.

Customs & Duties (International Orders)

International customers are responsible for:

  • Import duties and taxes
  • Customs clearance fees
  • Any additional charges imposed by your country

We declare accurate values on customs forms as required by law. We cannot mark items as "gifts" or undervalue shipments.

Shipping Issues

Lost Packages

If tracking shows your package as lost, contact us immediately. We'll file a claim with the carrier and work to resolve the issue.

Damaged in Transit

If cards arrive damaged, contact us within 48 hours with photos of:

  • The damaged cards
  • The packaging (exterior and interior)
  • The shipping label

We'll work with you to resolve the issue quickly.

Incorrect Address

Please double-check your shipping address at checkout. We cannot modify addresses after orders are processed. Packages returned due to incorrect addresses may incur re-shipping fees.

Questions?

Need help with shipping? Contact us and we'll assist you.