Pre-Order Policy
Reserve upcoming Yu-Gi-Oh!, Pokémon, Magic: The Gathering, Riftbound and other TCG releases through Stardust Dragon Duel Academy. Manufacturer and distributor release dates are estimates and may change.
How Pre-Orders Work
- Review the product listing. Check the preorder label, product details, quantity limits and estimated release date.
- Place your order. Complete checkout using the payment methods available at checkout. Your payment timing is governed by the payment method and checkout terms shown when you order.
- Wait for release and fulfillment. We hold orders containing preorder items until the final preorder item in that order is released. We then prepare the order for shipment under our standard processing timeframe.
Release Dates & Delays
Release dates are supplied by publishers or distributors and may change. If a release is delayed or an item cannot be supplied, we will contact affected customers with available information and next steps.
Shipping & Processing
- Combined orders: If an order contains both in-stock and preorder items, the entire order is held until the final preorder item in that order is released.
- Processing after release: Once all preorder items in the order are released, the order is typically processed within 3 business days.
- Shipping charges: Shipping rates and available services are determined by the items, applicable shipping profiles, package and destination. The final options and charge appear at checkout. Preorder orders are not guaranteed to receive the same fixed rate as another product or order.
- Carrier transit: Delivery time begins after dispatch. Carrier estimates are not guaranteed.
- Tracking: Tracking is provided when the selected service includes tracking and the carrier issues a tracking number.
To avoid delaying in-stock products, place separate orders for in-stock items and preorder items if you want them shipped independently. Split shipping for an existing combined order may be possible only if arranged with us and may require an additional shipping charge. Contact us before the order is processed.
Local Pickup
If Local Pickup is offered for your preorder at checkout, the order will be prepared after the final preorder item is released. Pickup orders are generally ready within 2–4 business days after preparation. Wait for the ready-for-pickup notification and instructions before travelling.
Cancellations & Changes
Contact us at harrisonlightman@gmail.com as soon as possible if you need to request a preorder cancellation or change. Whether a cancellation, refund or change can be accommodated depends on the order status, product allocation, applicable store policy and consumer law. We will confirm the available options in writing.
Allocation & Product Availability
Some releases have limited distributor allocation. If we receive fewer units than ordered or a product is cancelled by the supplier, we will contact affected customers and explain the available options, including any applicable refund.
Pre-Order FAQs
Can I combine preorder and in-stock items?
Yes, but the entire order is held until the final preorder item in that order is released. Place separate orders if you want in-stock items shipped earlier.
Can I pick up a preorder?
Choose Local Pickup at checkout if it is offered. Wait for the ready-for-pickup notification after the final preorder item is released and the order is prepared.
How do I track my preorder?
When the order ships using a tracked service and a tracking number is issued, you will receive shipping confirmation with the tracking details.
What if the release date changes?
Release dates are estimates and may be revised by the publisher or distributor. We will share updates when we receive them.
Contact Us
For preorder questions, email harrisonlightman@gmail.com and include your order number.